WebTMA 7 02/07/2023 Release

Contact TMA Technical Support at support@tmasystems.com if you have any questions.

New Auto Attendant Feature



Path: Admin > Auto-Schedule Rules


Summary:  Administrators now have the option to auto-convert Requests and auto-assign a Trade to all Work Orders.


This allows organizations to make use of the mobile WO Queue for auto-converted requests. If neither the Auto Schedule nor the Task specify a Technician, but do specify a Trade, the WO Query for that Trade is respected.



New UDF Feature



Path: Admin > Forms > System Form Attributes


Summary:  Administrators can now create corresponding UDF fields for two windows: Request Log and Work Order.


If you create UDFs in the System Form Attributes window for the Request Log and Work Order window and these share the same label and the same data type (i.e., Name and Type), the contents of the UDF field on your Request is carried to the corresponding UDF field on the Work Order when accepted.

These UDF fields can also be included on the Service Request Form / Layout Tab when System Administrators create new Service Request Forms.


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