Requestor Login – Request Status Browse Rules Change
To avoid timeout issues, the Accepted and Rejected results on the Request Status Browse window are limited to the last 30 days. There are no restrictions on Pending results.
The work history grid now uses the following rules to determine the records that are displayed:
- Pending Requests - With no Accept date and no Reject date, all records are loaded regardless of creation date.
- Rejected Requests - Load all records that were rejected within the last 30 days.
- Accepted Requests - Load records for open work orders that were accepted within the last 30 days.
- Accepted Requests - Load records for work orders that were closed within the last 30 days