WebTMA Mobile Overview

Mobile_Dashboard_8-25.png

The new WebTMA Mobile application gives Technicians a way to quickly review their assigned tasks, enter the time and costs, and mark the work as finished.

Work is listed by Task, and the application allows use of the microphone on the mobile device to dictate comments.

A Search feature offers numerous Search Options to refine the search. An extensive set of filters is available from any list of Tasks. Most quick Filter buttons are the same as the tiles on the Home Page.

You can work both online and Offline depending on the strength of the connection.

Preferred Language

Mobile_PersonalInfoLanguages.png

Path: File > Personal Info / Identity Tab

In the main application, you can now determine the preferred language that is displayed on the mobile device. As described in the Languages article for the main application, the Personal Info setting takes precedence over the Client Info setting.

The language on the login and pre-login pages are only in English at this time; however, most of the application shows the user's preferred language. If a translation is missing, the application defaults to English.

Reminder: Words entered by users in text fields are not translated.

The following languages are supported:

  • Arabic
  • Chinese (Simplified & Traditional)
  • Dutch
  • English
  • French
  • French (Canadian)
  • German
  • Greek
  • Hindi
  • Hungarian
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Punjabi
  • Portuguese (Brazilian and European)
  • Russian
  • Spanish (and Latin American)
  • Thai
  • Turkish
  • Vietnamese

Technician Access

Unlike the GO mobile products, the permissions applicable to users of the WebTMA mobile app are assigned from Admin > User Management > Records / Window Access Tab.

An exception is in the case of a 1:1 match for settings in the User Management > Records / Preferences Tab / Preferences or Privileges sections compared to the Mobile Access-Mobile Preferences section. These settings apply to the WebTMA mobile app user as well. Otherwise, only users of the GO products have settings made on the Mobile Access Tab.

 

 

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