How to use Credit Memos
Path: Accounting->Accounts Payable Invoice->AP Payment
Credit Memos are created when an over-payment is made in AP Payments.
The Credit Memo can then be applied to invoices for the same vendor with outstanding balances.
You can only apply the Credit Memo to invoices with balances less than or equal to the Credit memo.
If a Credit Memo amount is greater than the balance of the invoice, a new credit Memo will be created for the amount overpaid.
The following notes and screenshots outline this process.
After an invoice has been overpaid, you can generate an “internal” Credit Memo record
for the vendor.
Add a new AP Payment, and select the Credit Memo radio button.
Use the Add Details Line link to apply the Credit Memo to matched or overridden invoices with a balance for that vendor.
You will get an error if the invoice balance is more than the Credit Memo amount.
You can apply a Credit Memo to an invoice as long as the Credit Memo is greater than or equal to the balance on the invoice. Here a $56 Credit Memo that was applied to a $10 invoice. The invoice was paid off and another Credit Memo for $46 over-payment was generated.