Path: Admin > Form Attributes > Service Request Portal
The Request Browse is used in conjunction with Searches and enables anonymous users to see their requests.
Anonymous users enter their email address on the Request Browse form to receive an email with a one-time link.
When they click the link, a page with all their requests opens. Note that this is required for anonymous users, but regular users can also use the form.
As long as the email address is on the original request both types of users see a list of all their requests.