Notifications and Escalations Video - WebTMA 5

Video Description:

Notification & Escalation in WebTMA – This video will introduce you to the Notification & Escalation feature available to all clients in WebTMA. Utilizing this feature will allow you to setup automatic notifications based on certain criteria, such as when a work order has made it past its due date, or has not been acknowledged after a certain amount of time. Furthermore, it can escalate the priority of a work order after a certain amount of time has passed. Taking advantage of this feature will allow more automatic management of your work order system, and prevent work orders from falling through the cracks as time goes by.

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