Presenter: Joe Scarneo
Description: Explore how the latest AI-powered capabilities in WebTMA can streamline your maintenance operations and improve efficiency across your organization. This session will highlight key tools including automated inbound email request processing, the AI SmartScheduler for intelligent technician assignment, and a preview of the upcoming Otto Chatbot designed to enhance user interaction and support. Through discussion and real-world scenarios, we’ll explore how these innovations can reduce manual effort, improve response times, and help your team focus on higher-value work. Join us to learn how AI can be practically applied within your workflows and share insights on opportunities to maximize its impact.