Overview
Technicians often need to understand asset history and past work before resolving an issue. While this information exists in WebTMA, it is spread across multiple work orders, comments, and documents, making it time-consuming to find and interpret.
OTTO – AI Work Order Assistant is built directly into the work order to help summarize history, surface relevant details, and answer questions in real time.
What it does
• Summarizes work order history and trends for the asset
• Surfaces common issues, comments, and parts used
• Provides contextual answers based on the current work order
• Uses existing WebTMA data without requiring additional setup
Value to your team
Reduce time spent searching
Quickly understand what has been done before without digging through multiple records.
Improve troubleshooting
Use past work and patterns to diagnose issues more effectively.
Work with more confidence
Access relevant information in real time while staying within the work order.
Summary
OTTO – AI Work Order Assistant helps technicians make better decisions in the moment by turning existing maintenance history into clear, usable insight.