The following lists the Keyword options and definitions for Reservation Event actions.
Keywords
The information for these variables is based on the original Reservation record. For example, the Requestor is the name entered in the Requestor field on the Reservation record when it was created.
Accept Reply
KEYWORD
DEFINITION
Accept
The person for whom the Reservation was made
Accept Reason
Contact information for the requestor
Reservation #
The ID number for the Reservation
Convert to Rental
KEYWORD
DEFINITION
Agent Name
The person who recorded Reservation
Department
The department affiliated with the Reservation
Repair Center
The affiliated Repair Center
Requestor
The person for whom the Reservation was made
Requestor Phone #
Contact information for the Requestor
Reservation #
The ID number for the Reservation
Resource Info
The text in the Resource Info Section that is inserted for each resource line associated with the Reservation. Each additional resource line starts a new line in the email.
Resource Info
KEYWORD
DEFINITION
Billing Rate
The billing rate for the rented item
Billing Rate Type
The Type assigned to the billing rate
Item Description
Description of the rented item
License Number
The rented vehicle license number
Location
The site of the rented item
Make
The make of the rented item
Manufacturer
The manufacturer of the rented item
Model Number
The model number of the rented item
Rental End
Date the rental ends
Rental Start
Date the rental starts
Serial Number
The serial number of the rented item
Tag #
ID Code of the rented item
Reject Reply
KEYWORD
DEFINITION
Reject Reason
Explanation of why Reservation was rejected
Rejected Date
Date Reservation was rejected
Reservation #
The ID number for the reservation
Repair Center Submit
KEYWORD
DEFINITION
Requestor
The person for whom the reservation was made
Requestor Phone #
Contact Information for the Requestor
Reservation #
The ID number for the Reservation
Resource Info
The text in the Resource Info Section that is inserted for each resource line associated with the Reservation. Each additional resource line starts a new line in the email.