mobileTMA GO has many features that can be used or ignored depending on the Technician's needs. Essentially, he or she can log in to the application, scroll through a list of Work Orders, select one, review what is to be done, and do the work. The following topics outline this with links to more detailed information if needed.
When a Technician logs in to mobileTMA GO, the application automatically downloads Work Orders assigned to him or her. The Home Screen summarizes the number of Work Orders on the device as well as Labor Hours and Unpushed Records. A tap on the Work Orders section of the Home Screen opens the Work Order List window that automatically displays work assigned to the Technician.
Select Work Order
The Technician taps the desired Work Order in the list to open the record. The Technician scrolls down to review the assignment in the Action Requested field and taps the Task Tab at the top of the window to learn the details about the job.
Information on Work Order
At times, icons or buttons display on the Identity Tab to inform the Technician about alerts or other information. These and other features of the Identity Tab are described in Work Order Window in MobileTMA GO for Android. The icons are illustrated and defined in Appendix A: Icons and Buttons in mobileTMA GO for Android.
Depending on the Task and other features of the Work Order, a number of Tab icons display at the top of the window.
Choices on the Options menu (tap the vertical ellipsis at the top of the Identity Tab) are described in Work Order Identity Tab Options in mobileTMA GO for Android. These Options provide a quick link for the Technician to add charges, take signatures, display a bar code, and other features that may be useful.
Create Request or New Work Order
If a Technician encounters unrelated work issues, i.e., other work that needs to be done. They can create New Work Orders in mobileTMA GO for Android from mobileTMA GO or submit a Request Log in mobileTMA GO for Android.
Want to Learn More?
Visit the WebTMA Help Page