AR Payment Window - WebTMA 7

Transactions are filtered by Department. The Account # is the account used to make payments.

You have the option to record payments made by check/voucher, credit/debit card, or credit memo. For security reasons, only 12 characters are stored for credit/debit cards. If a payment is greater than the total of the detail lines, a credit memo is automatically generated by the system for the difference.

If the payment amount is more than the total of the detail lines, a credit memo is created on the record for the difference. Credit memos can only be used on payments that match the Department for which the credit memo was issued.

Regardless of how payment amounts are determined, they must be greater than or equal to the total of the lines on the payment record.

Rate Schedules and AR Invoices

When an A/R Invoice is made against a Work Order, the detail lines on the AR Payment record use the Charge value from the Work Order / Costs Tab.

Since the Rate Schedule is applied to the Charge value, which is a total cost rather than a unit cost, the Invoice line uses a Quantity of 1 as the Unit of the Charge value. The Extended Cost is also equal to the Charge value.

Example: On the Work Order, the Unit Cost for 6 Parts is 3.00, and the Total Cost is 18.00; however, the Charge is 24.00 with the Rate Schedule applied to the Total Cost. On the Invoice detail line, it may be a shock to see an invoiced Unit of 1; however, it does not reflect the number of Parts, rather it reflects that a single Charge value applies to the Invoice.

Editing AR Payments

Saved records cannot be edited unless they have been canceled. If a record has not been canceled previously, it can be canceled by clicking the Cancel link on the Action Menu.

Records can only be canceled if they do not have an applied credit memo. If a credit memo exists and has been applied to a different payment, the second payment must also be canceled prior to the record you want to cancel.

Individual lines can also be canceled. Once the line has been canceled, the system will total the amounts canceled and apply a new credit memo to this payment.

How to Add AR Payment

In Add mode on the AR Payment window:

1. Complete the General Information Section. Note your radio button selection (Check/Voucher, etc.) determines the fields in the Payment Info Section.

2. Click the Add Detail Line link to open the Payment Entry flyout.

3. Clear the invoice type check boxes that do not apply.

4. Make a Filter By Repair Center selection

5. Click the Load Transactions button.

6. Check the desired transaction lines.

7. Click the Save button on the flyout.

8. Click Save on the WebTMA toolbar.

The payment amount must be equal to or greater than the total of the lines on the payment record. Partial payments are not accepted.

Want to Learn More?

Visit the WebTMA Help Page