WebTMA v5.x End-User System Requirements
For Software as a Service (SaaS) Deployments
This document describes the software requirements required for access to WebTMA and related products. You should meet or exceed these requirements.
Browser (WebTMA End-Users)
The following requirements represent the needs for WebTMA, WebTMA Requesters and WebTMA iServiceDesk users. Browser support varies for each version of the Application and its related products. Most major browsers are supported.
Some features have additional browser requirements, which are noted in the appropriate documentation.
|
WebTMA Version |
Chrome Support |
Firefox Support |
Internet Explorer Support |
Microsoft Edge Support |
Safari Support |
|
WebTMA 5.x |
Latest public release |
Latest public release of Firefox or Firefox ESR |
11 and up |
Latest public release |
11 and up |
Internet Explorer web browser notes:
- Important: Due to significant performance and security issues, TMA Systems recommends that
customers utilize a modern browser for its products and migrate away from Internet
Explorer 11.
Browser Requirements – Feature Specific
Note: Some features within WebTMA have special requirements. The specific features are CAFM and Network Login (Single-Sign-On). For Network Login, Microsoft Internet Explorer is fully supported (Firefox and Chrome may require additional configuration.)
Firefox and Chrome have limited support for CAFM using a third-party ClickOnce add-on (not supported by TMA Systems or Microsoft).
Universal Interface
|
UI |
|
|
Operating System |
Tested on Microsoft Windows 10, Windows Server 2012 and above. |
|
Internet Connection |
www.webtma.net |
Requires Admin rights to run the application and Admin Service Account to keep the service running.
Mobile Applications (WebTMA End-Users)
WebTMA GO
WebTMA GO has been officially tested on the following devices, although additional devices might work as well.
|
Operating System |
Tested Devices |
Tested Versions |
|
Apple® iPad® |
|
The application is tested on iOS 11 and higher. For optimal performance use the latest OS and devices.
Some features, such as barcode scanning, are only available with high-resolution camera |
mobileTMA GO
MobileTMA GO has been officially tested on the following devices, although additional devices might work as well
|
Operating System |
Tested Devices |
Tested Versions |
|
Apple® iPhone® |
|
The application is tested on iOS 11 and higher. For optimal performance use the latest OS and devices.
Some features, such as barcode scanning, are only available with high-resolution camera |
|
Apple® iPad® |
|
The application is tested on iOS 11 and higher. For optimal performance use the latest OS and devices.
Some features, such as barcode scanning, are only available with high-resolution camera |
|
Android™ |
|
The application is tested on Android 7.1
For optimal performance use the latest OS and devices. |
Additional Software (WebTMA End-Users)
medTester
The WebTMA medTester interface requires the Module 10 software for the medTester 5000C unit. Be sure to check the manufacturer’s web site for information about loading the Module 10 software on your medTester unit.
CAFM
WebTMA CAFM supports up to AutoCAD 2016/Microstation v8 file formats.
WebTMA v5.x System Requirements for On-Premise Deployments
Rev. 04/18/2022