Each user in eSPACE has the ability to customize their notification preferences. All users will see the same notification options, but not all notifications will apply to all users, because they are based on whether a person has a user, sub-admin, or admin account. As a default, all new user's accounts are set with all of the email notifications "On".
Overview
- Admins' notification preferences apply to all events, in all approval areas, submitted by all users.
- Sub-admins notification preferences apply to all events where they are the creator/owner. They will have notifications about events that are created with items in one of their approval areas that need approving.
- If an admin enables the settings below then they will also be notified when an item in their approval area is added or removed from an event or an internal form attached to an item in their approval area is edited.
- Users' notification preferences apply only to events they are the creator/owner of, unless they are also made an event editor of another person's event.
- Pre-approval and final approval notifications will only apply if an admin has enabled those extra layers of approval under Settings > Advanced >General > Event Creation. The pre- and final-approval notifications are for when an admin (or sub-admin) has pre- or final-approval for your event.
Modifying Notifications
To change your notification preferences you can either click on your profile icon > Profile > "Notification Preferences" OR you can click on "My Notifications" > "Notification Preferences".
On the notification page you can view the notification preferences and select which email (or Mobile App) notifications you want to receive. Simply toggle each item (Email or Mobile Push) for the desired notification. The following areon this page:
- Name of Notification with explanation under
- Toggle On/Off for Emails as well as Toggle All On/Off at the top
- Toggle On/Off for Mobile Push as well as Toggle All On/Off at the top
- Save for saving your selections
- Admins have more options than regular users.
My Notifications - Individual Level
You can view all notifications sent to you.
Simply click “My Notifications” on the left menu to view a list of all the notifications that you have received. You can also view the notification that was sent by clicking on “VIEW”.
- You can also filter and sort the notifications by any column header.
Viewing Notifications - Organization Level
As an Admin, there is a section under Settings > Advanced> Notifications that will allow you to view all notifications sent out of eSPACE for every user.
This is useful if someone claims they did not receive a notification or you want to review any notification. Simply click “VIEW” to read the notification that was sent.
- You can also filter and sort the notifications by any column header.
