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Service Request Form Defaults Tab - WebTMA 7

Use the Defaults Tab to establish defaults for the contents of any Request Log field, even if you have not added the field to your Layout. For example, if you select Request Type on the Defaults Tab but it is not displayed on the Form, the default Request Type is applied when you Save. If the control is displayed on the page, the value entered on the control shows by default but the user can change it when submitting a request.

In Edit mode, click the Add Default Value link to open the Defaults Entry flyout.

  1. Select the Field you want to populate with a default Value.

  2. Select the Value for this field.

  3. Click the Save button on the flyout.

  4. Click Save on the WebTMA toolbar.


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