Service Request Portal (SRP)

Path: Admin > Form Attributes > Service Request Portal

The Service Request Portal module is available for you to create your own Service Request .html pages with simple drag-and-drop blocks that you can arrange to suit your needs.

The pages are fully WCAG 2.0 compliant and include a preview mode where you can see how your page looks in any of three formats (mobile phone, tablet, or desktop computer).

The new URL can accommodate all requestors, both known and anonymous.

WebTMA provides a default layout to get you started, but you can easily create your own.

Be sure to grant access to the Service Request Portal for anyone who creates Service Request Portal Forms. Go to Admin > User Management > Records / Window Access – Window Access Section and expand Admin–Form Attributes. Grant access to Service Request Portal illustrated below.

SRP_WindowAccessOuttake.png

 

 

 

 

 

 

NOTE: The current service request functionality works side-by-side with this feature. You have the option to switch at any time.

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